Privacy policy

Privacy Policy

Privacy Policy for Viverge Manickum

Effective Date: 26 February 2025

Viverge Manickum (“we,” “us,” or “our”), the data controller of your personal data, is committed to protecting your privacy. This Privacy Policy explains how we process the information we collect, why we collect it, and your rights regarding your personal data. Please read this Privacy Policy carefully before using the Viverge Manickum website.

1. Personal Information We Collect

When you visit the Viverge Manickum website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some installed cookies. As you browse the website, we collect information about the pages or products you view, referring websites or search terms, and how you interact with the website. We refer to this automatically-collected information as β€œDevice Information.”

We may also collect personal data you provide to us (including, but not limited to, name, surname, address, payment information, etc.) during registration or when using certain features, such as subscribing to our newsletter or contacting us.

2. Why We Process Your Data

Our top priority is customer data security. We process only minimal user data, only as much as necessary to maintain the website and provide our services. Automatically collected information is used to identify potential abuse and for statistical information regarding website usage. This statistical information is not aggregated in a way that could identify any particular user.

We process your personal data for the following purposes:

  • Providing Services: To provide you with the products or services you have requested.

  • Fulfilling Contracts: To fulfill contracts we may have with you (e.g., if you make an order).

  • Communication: To communicate with you about your account, orders, inquiries, or newsletter subscriptions.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Legitimate Business Interests: To pursue our legitimate business interests, such as improving our website and services.

    3. Your Rights

    You have the following rights regarding your personal data:

    • Right to be Informed: You have the right to be informed about the collection and use of your personal data.

    • Right of Access: You have the right to access the information we hold about you.

    • Right to Rectification: You have the right to request that we correct any inaccurate information.

    • Right to Erasure: You have the right to request that we delete your information (subject to legal obligations).

    • Right to Restrict Processing: You have the right to restrict the processing of your information.

    • Right to Data Portability: You have the right to receive your data in a portable format.

    • Right to Object: You have the right to object to the processing of your information for marketing purposes.

    • Rights in relation to automated decision-making and profiling: You have rights regarding automated decision-making and profiling.

    To exercise these rights, please contact us using the contact information below.

    4. Sharing Your Personal Information

    We may share your personal information with the following categories of third parties:

    • Service Providers: Companies that provide services on our behalf (e.g., payment processors, IT support). We have contracts with these providers to ensure they protect your information.

    • Legal Authorities: When required by law or legal process.

    • Business Partners: With business partners who assist us in delivering our services (only if you have consented to such sharing).

    Your information may be transferred outside of South Africa, including to [list specific countries if applicable, e.g., Canada, the United States]. We will ensure adequate safeguards are in place for such transfers.

    5. Information Security

    We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure. However, no data transmission over the Internet or wireless network can be guaranteed.

    6. Links to Other Websites

    Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

    7. Legal Disclosure

    We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

    8. Contact Information

    If you have any questions about this Privacy Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to:

    [email protected]